Delivery Information


Delivery Time Frame:

The estimated delivery time is shown on the product page and more specifically once your address is entered in the check out.

Delivery Cost:

We delivery MOST of our product for FREE, please refer to the note below for calculating delivery cost to your Postcode.

Delivery cost (if any) will be calculated at the checkout once shipping address has been entered or you can use the calculate delivery cost button on the product page to see the delivery cost before placing order.

Notes:  Flat rate with no cost means FREE Delivery (also indicated on the product page if applicable)

FREE Delivery to Major Cities – Major cities included for FREE Delivery are Sydney, Melbourne, Brisbane, Perth, Adelaid and Hobart.
  • Additional transit days may be required for remote areas.
  •  Public holidays may affect delivery lead times.
  •  Delivery times may be impacted by adverse weather conditions.
  •  Please note that we are unable to ship to PO boxes.
  •  Post code delivery restrictions may apply for certain items.
  • Most delivery/transport companies will not deliver up the stairs or hard to reach driveways. Please check with us before placing your order.

Shipping Restrictions:

  • We do not ship to addresses outside of Australia.
  • We do not provide click & Collect option or pickup.
  • We cannot ship to post offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
  • We will pass on your special delivery instruction to the courier/transport company delivering the order however do not guarantee that it will be fulfilled as we have no control over their operation.

Sydney Metro Areas:

(Within 20 kilometers of Sydney CBD)

  • We deliver most of our products for FREE to Sydney Metro Areas given that delivery address is easily accessible by a truck.
  • Estimated delivery time to Sydney is shown on the product page and more accurate estimate is shown once your delivery address is entered at checkout.

Outside of Sydney Metro Areas in NSW

  • We might offer Free delivery for some products to these areas.
  • Estimated delivery time to Sydney is shown on the product page and more accurate estimate is shown once your delivery address is entered at checkout.

Metro Areas in VIC, QLD, SA, WA

  • Estimated delivery time to Sydney is shown on the product page and more accurate estimate is shown once your delivery address is entered at checkout.
  • We might offer Free delivery for some products to these areas.

Non-Metro Areas in VIC, QLD, SA, WA

  • Estimated delivery time to Sydney is shown on the product page and more accurate estimate is shown once your delivery address is entered at checkout.
  • We might offer Free delivery for some products to these areas.

* Due to high cost of shipping, we do not deliver some products to NT and TAS.

^Delivery might take longer than estimated above (on seldom occasions) if the product ordered is on back order or needs to be obtained from our suppliers.

  • The estimated delivery times above do not include public holidays and/or special Circumstances.
  • Processing orders are subject to stock availability at the time of processing orders by our sales team and not the time orders are placed.